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Investor Contact Directory

CategoryAgencyContact NameEmailPhoneRegionAddressContact Type
National AgencyInvestSA (DTIC)General Enquiriescontactus@thedtic.gov.za0861 843 384National77 Meintjies Street, Sunnyside, Pretoria 0002email+phone
National AgencyInvestSA (DTIC)Ministry Inquiriesministry@thedtic.gov.zaNational77 Meintjies Street, Sunnyside, Pretoria 0002email-only
National AgencyInvestSA (DTIC)Export Support DeskNationalform-only
Sector DeskDTIC – General Sector EnquiriesLocal Content Helpdesklocalcontent@thedtic.gov.za+27 12 394 1435Nationalemail+phone
Finance AgencyIDC – Industrial Development CorporationCall Centrecallcentre@idc.co.za011 269 3000 / 0860 693 888National19 Fredman Drive, Sandown, Sandtonemail+phone
Finance AgencyIDC – Eastern Cape Westecwest@idc.co.za041 363 1640Eastern Capeemail+phone
Finance AgencyIDC – Eastern Cape Easteceast@idc.co.za043 721 0733/4Eastern Capeemail+phone
Finance AgencyIDC – North Westnw@idc.co.zaNorth Westemail-only
Finance AgencyIDC – Limpopo (Polokwane)polokwane@idc.co.za+27 15 299 4080Limpopoemail+phone
Finance AgencyIDC – Service Experience / Complaintsservice@idc.co.za011 269 3922Nationalemail+phone
Finance AgencyIDC – Media Inquiriesmedia@idc.co.zaNationalemail-only
Finance AgencyNEF – National Empowerment FundHead Officeinfo@nefcorp.co.za+27 11 305 8000 / 0861 843 633National70 Grayston Drive, Sandown, Sandton, 2196email+phone
Finance AgencyNEF – Applicationsapplications@nefcorp.co.zaNationalemail-only
Finance AgencyNEF – Eastern Cape (East London)easterncape@nefcorp.co.za(043) 783 4200 / 0861 633 327Eastern Capeemail+phone
Finance AgencyNEF – Free State (Bloemfontein)freestate@nefcorp.co.za0861 633 377Free Stateemail+phone
Finance AgencyNEF – KwaZulu-Natal (Durban)kzn@nefcorp.co.za(031) 301 1960 / 0861 633 596KwaZulu-Natalemail+phone
Finance AgencyNEF – Limpopo (Polokwane)limpopo@nefcorp.co.za(015) 294 9200 / 0861 633 546Limpopoemail+phone
Finance AgencyNEF – Mpumalanga (Nelspruit)mpumalanga@nefcorp.co.za(013) 754 9860 / 0861 633 678Mpumalangaemail+phone
Finance AgencyNEF – North West (Rustenburg)northwest@nefcorp.co.za0861 633 697North Westemail+phone
Finance AgencyNEF – Northern Cape (Kimberley)0861 633 627Northern Capephone-only
Finance AgencyNEF – Western Cape (Cape Town)westerncape@nefcorp.co.za(021) 431 4760 / 0861 633 927Western Capeemail+phone
Finance AgencyDBSA – Development Bank of Southern AfricaSwitchboardwebmaster@dbsa.org+27 11 313 3911National1258 Lever Road, Headway Hill, Midrandemail+phone
Finance AgencyDBSA – Receptionwebmaster@dbsa.org+27 11 313 3500 / 3297National1258 Lever Road, Headway Hill, Midrand
Finance AgencyECIC – Export Credit Insurance CorporationGeneralinfo@ecic.co.za+27 12 471 3800Nationalemail+phone
Finance AgencyECIC – Toll-Free (Landline)0800 20 35 75Nationalphone-only
Finance AgencyECIC – Tip-Offs (Fraud Reporting)ecic@tip-offs.com0800 00 77 88Nationalemail+phone
DepartmentDepartment of Small Business DevelopmentGeneralinfo@dsbd.gov.za0861 843 384 / +27 12 394 5535National77 Meintjies Street, Sunnyside, Pretoria 0002email+phone
DepartmentDepartment of Science & InnovationSwitchboard+27 12 843 6300National627 Meiring Naudé Road, Brummeria, Pretoriaphone-only
DepartmentDSI – Technology Innovation ProgrammeTshepang Mosieatshepang.mosiea@dsti.gov.za+27 12 843 6466Nationalemail+phone
DepartmentDSI – MediaDavid Mandaha072 126 8910Nationalphone-only
DepartmentDSI – MediaVeronica Mohapeloa082 882 3818Nationalphone-only
Finance / TaxSARS – Contact Centre0800 00 7277Nationalphone-only
Finance / TaxSARS – Policy/Guide Commentspolicycomments@sars.gov.zaNationalemail-only
Finance / TaxSARS – Manual Compliance Letters (MLCA)MLCA@sars.gov.zaNationalemail-only
Finance / TaxSARS – Urban Development Zones (UDZ)National
Provincial IPAWesgroinfo@wesgro.co.za+27 21 487 8600Western CapeSA Reserve Bank Building, 60 St Georges Mall, 18th Floor, Cape Town, 8001email+phone
Provincial IPATIKZN – Trade & Investment KwaZulu-Natalinfo@tikzn.co.za+27 31 368 9600KwaZulu-NatalTrade & Investment House, 1 Arundel Close, Kingsmead Office Park, Durban, 4001email+phone
Provincial IPATIKZN – Gauteng Office+27 12 346 4386Gauteng99 George Storrar Avenue, Groenkloof, Pretoria / PO Box 10994, Centurion, 0046phone-only
Provincial IPAECDC – Eastern Cape Development Corporationinfo@ecdc.co.za+27 43 704 5601/46Eastern CapeOcean Terrace Park, Moore Street, Quigney, East Londonemail+phone
Provincial IPAGGDA / InvestSA Gautenginfo@gautenginvest.co.za+27 10 001 8650Gauteng124 Main Street, Marshalltown, Johannesburg, 2001email+phone
Provincial IPAFDC – Free State Development Corporationinfo@fdc.co.za+27 51 400 1500Free Stateemail+phone
Provincial IPALEDA – Limpopo Economic Development Agencyinfo@leda.co.za+27 15 633 4700LimpopoEnterprise Development House, Main Road, Lebowakgomo, 0737email+phone
Provincial IPAMEGA – Mpumalanga Economic Growth Agencyinfo@mega.gov.za+27 13 492 5818MpumalangaMEGA Office Park, 02 Eastern Boulevard, Riverside, Mbombela, 1201email+phone
Provincial IPANWDC – North West Development Corporationinfo@nwdc.co.za+27 18 381 3663/4/5North West22 James Watt Crescent, Industrial Sites, Mahikeng, 2745email+phone
Provincial IPANCEDA – Northern Cape Economic Development, Trade & Investment Promotion Agency+27 53 833 1503Northern CapeDSC Office Block, Floor 1, 69 Memorial Road, Kimberley, 8301phone-only
SEZ OperatorCoega SEZ(form)Eastern CapeCoega Business Centre, Cnr Alcyon & Zibuko St, Zone 1, Gqeberha, 6100form-only
SEZ OperatorEast London IDZinfo@elidz.co.za+27 43 702 8200Eastern CapeLower Chester Road, Sunnyridge, East London, 5201email+phone
SEZ OperatorDube TradePort SEZinvest@dubetradeport.co.za+27 32 814 0000KwaZulu-Natal29° South, 7 Umsinsi Junction, Dube City, La Mercy, 4399 / PO Box 57757, KSIA, 4407email+phone
SEZ OperatorRichards Bay IDZinfo@rbidz.co.za+27 35 797 2600KwaZulu-NatalRBIDZ Office Complex (Old Bayside), 4 Harbour Arterial, Richards Bay, 3900email+phone
SEZ OperatorOR Tambo SEZHelpdesk/Receptioninfo@gidz.co.za+27 10 001 9120 / +27 10 023 8510GautengJewellery Manufacturing Precinct, Cnr Bonaero Dr & Cote D’Azure Ave, Bonaero Parkemail+phone
SEZ OperatorTshwane Automotive SEZenquiries@tasez.co.za+27 12 564 5821GautengManitoba, The Willows 340-Jr, Pretoriaemail+phone
SEZ OperatorAtlantis SEZ(form)Western Capeform-only
SEZ OperatorSaldanha Bay IDZ(form)+27 87 095 0261Western Capephone+form
SEZ OperatorMusina-Makhado SEZ(form)Limpopoform-only
SEZ OperatorNkomazi SEZ(form)Mpumalangaform-only
SEZ OperatorMaluti-a-Phofung SEZ(form)Free Stateform-only
SEZ OperatorUpington SEZ (via NCEDA)(form)Northern Capeform-only
Trade / ExportITAC – Tariff Investigations UnitSenior Manager: Tariff Investigations(012) 394 3720 / 3695NationalBlock E, 1st Floor, 77 Meintjies Street, Sunnyside, Pretoria / Private Bag X753, Pretoria, 0001phone-only
Trade / ExportITAC – Import & Export ControlSenior Manager: Import & Export(012) 394 3590 / 1NationalBlock D, 1st Floor, 77 Meintjies Street, Sunnyside, Pretoria / Private Bag X753, Pretoria, 0001phone-only
Trade / ExportITAC – Trade RemediesSenior Manager: Trade Remedies(012) 394 3570 / 3600NationalBlock E, Ground Floor, 77 Meintjies Street, Sunnyside, Pretoria / Private Bag X753, Pretoria, 0001phone-only
Trade / ExportSARS Customs – Contact Centre0800 00 7277Nationalphone-only
Trade / ExportSARS Customs – Trade FacilitationThabisa Tokwe / Aleseng Moshoettettokwe@sars.gov.za / amoshoette@sars.gov.za071 860 3899 / 083 576 7710Nationalemail+phone
Trade / ExportECIC – Export Credit Insurance Corporationinfo@ecic.co.za+27 12 471 3800 / 0800 20 35 75Nationalemail+phone
Trade / ExportAfCFTA – South Africa Contact Point (DTIC)AfCFTA@thedtic.gov.zaNationalemail-only
Trade / ExportBorder Management Authority (BMA)Head Officeinfo@bma.gov.za+27 12 065 1147NationalBorder Management House, 67 Koranna Avenue, Doringkloof, Centurion, 0157email+phone
Sector DeskFinance & Banking (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
Sector DeskDigital & Innovation (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
Sector DeskRenewable Energy & Hydrogen (DTIC)Gerhard FourieGFourie@thedtic.gov.za+27 12 394 1151Nationalemail+phone
Sector DeskHealth & Biotechnology (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
Sector DeskAgro-processing (DTIC)Ms Ncumisa Mcata-Mhlauli012 394 1557 / 083 861 2453Nationalphone-only
Sector DeskMining & Critical Minerals (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
Sector DeskManufacturing & Advanced Industry (DTIC)Ms Nomfuneko MajajaNMajaja@thedtic.gov.za+27 12 394 1471 / Fax: +27 12 394 2471Nationalemail+phone
Sector DeskAutomotive & Mobility (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
Sector DeskTourism & Hospitality (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
Sector DeskCreative Economy (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
Sector DeskReal Estate & Urban Development (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
Sector DeskLogistics & Infrastructure (DTIC)contactus@thedtic.gov.za0861 843 384Nationalemail+phone
City / MetroCity of Cape Town – Invest Cape Towninfo@investcapetown.com+27 21 417 4043Western Capeemail+phone
City / MetroCity of Johannesburg – Economic Development (Joburg Connect)joburgconnect@joburg.org.za0860 562 874 / +27 11 407 6111Gauteng158 Civic Boulevard, Braamfontein, Johannesburgemail+phone
City / MetroeThekwini – Economic Development & Investment Promotion UnitMazande Ntshangainfo@durban.gov.za+27 31 322 2750KwaZulu-Natal11th Floor, Rennies House, 41 Victoria Embankment, Durbanemail+phone
City / MetroNelson Mandela Bay Municipality – Economic Development & InvestmentG. Richardsgrichards@mandelametro.gov.za+27 41 506 1911 / 0800 20 5050Eastern CapeCity Hall, Market Square, 32 Govan Mbeki Avenue, Port Elizabethemail+phone
City / MetroTshwane Economic Development Agency (TEDA) – Investment Promotion & AftercareImraan Bakhasimraan@teda.org.za+27 12 358 6552GautengLakeview Building, 1277 Mike Crawford Rd, 3rd Floor, Centurion, 0051email+phone
City / MetroMangaung – Economic Development & Investmentenquiry@mangaung.co.za+27 51 405 8911 / 0800 111 300Free StateBram Fischer Building, 2nd Floor, Nelson Mandela Dr & Markgraaff St, Bloemfonteinemail+phone
City / MetroPolokwane – Economic Development & Investment+27 15 290 2000 / +27 15 023 5000LimpopoCorner Landros Mare & Bodenstein Streets, Polokwane, 0700phone-only

A single window into South Africa’s investment support ecosystem.

Investor Incentives Index

Incentive NameSectorIncentive TypeGeographyAdmin AgencyBenefit Summary
Manufacturing Investment Programme (MIP)Manufacturing / general industryGrant / reimburseable cash grantNationalthe dtic / South African GovernmentReimbursable cash grant to establish, expand or upgrade manufacturing facilities
Film and Television Production Incentive – SA Film & TVFilm / creative industriesRebate / grantNationaldtic / NFVFIncentive rebate calculated as percentage of qualifying South African production expenditure (QSAPE)
Foreign Film & TV Production and Post-Production IncentiveFilm / mediaRebateNationaldtic / NFVFIncentive for foreign productions, percentage rebate on qualifying SA spend and post-production
Strategic Partnership ProgrammeCross-sectorGrant / incentiveNationalthe dticSupport for large investments and partnerships that bring strategic value
Support Programme for Industrial Innovation (SPII)Industrial innovation / R&DGrant / matching supportNationalthe dticFinancial assistance for development of innovative products/processes (pre-production prototype)
Capital Projects Feasibility ProgrammeVarious sectorsGrant / supportNationalthe dticFunding support to cover feasibility study costs for capital projects
Sector-Specific Assistance SchemeSector-specificGrant / incentiveNationalthe dticSector-targeted support for strategic industries
12I Tax Allowance IncentiveManufacturing / industrialTax allowance / incentiveNationalSARS / dticSupports greenfield / expansion industrial investments via capital investment & training allowances
Agro-Processing Support Scheme (APSS)Agro-processing / agriculturalCost-sharing grantNationalthe dticGrant support to push new or existing agro-processing projects
Aquaculture Development & Enhancement Programme (ADEP)Aquaculture / marine / freshwaterGrantNationalthe dticFunding support for aquaculture expansion, development and scaling
Critical Infrastructure Programme (CIP)Infrastructure / industrialGrant / incentiveNationalthe dtic / NCPC-SAGrants / incentives to support industrial infrastructure, cleaner production, resource efficiency programmes
Production Incentive (IDC / CTCP Desk)Manufacturing / productionGrant / interest subsidy / combinationNationaldtic / IDCIncentive for production expansion or upgrade (grant, interest subsidy, or mix)
Urban Development Zone (UDZ) Incentive – Nelson Mandela BayReal estate / property developmentTax / property development incentiveCity / municipalNelson Mandela Bay Development AgencyIncentives for refurbishment / erection / improvement of buildings within UDZ zones
City Economic Incentives Guide (template)Multi-sectorGrants / tax / mixedLocal / city levelInvestSA / dtic guidelineFramework / guideline for cities to craft their incentive policy / programmes
Green / Environmental Incentives (via GreenCape)Green economy / renewable / resource efficiencyGrant / rebate / incentiveProvincial / sectoralGreenCape / provincial entitiesIncentives for green / sustainable business practices, clean tech support

South Africa’s living library of investment intelligence.

Investor Reading Room

Document TitlePublisherYearCategory / TypeURL (official source)
Budget Review 2025National Treasury2025Fiscal Frameworkhttps://www.treasury.gov.za/documents/national%20budget/2025/review.pdf
Operation Vulindlela Progress Report (Phase II)The Presidency & National Treasury2025Structural Reform Reporthttps://www.thepresidency.gov.za/operation-vulindlela
Integrated Resource Plan (IRP 2023)Department of Mineral Resources and Energy2023Energy Policy Frameworkhttps://www.dmme.gov.za/irp2023.pdf
World Bank South Africa Economic Update (Edition 15)World Bank2025Macroeconomic Analysishttps://www.worldbank.org/en/country/southafrica/publication/economic-update
Just Energy Transition Investment Plan (JET-IP 2025)Presidential Climate Commission & National Treasury2025Strategic Finance Frameworkhttps://www.climatecommission.org.za/jetip
Freight Logistics Roadmap (2023)Department of Transport2023Infrastructure Reform Frameworkhttps://www.transport.gov.za/freight-roadmap
Transnet Recovery and Reform Plan (2025)Transnet SOC Ltd / Dept. of Transport2025Operational Recovery Planhttps://www.transnet.net/investorrelations
Incentive Schemes Guide for Investors (2024/25)Department of Trade, Industry and Competition2024Investor Reference Manualhttps://www.thedtic.gov.za/incentives/
IMF Article IV Staff Report (South Africa 2025)International Monetary Fund2025Macroeconomic Assessmenthttps://www.imf.org/en/Publications/CR/Issues/2025/01/
Hydrogen Society Roadmap (2024)Department of Science and Innovation2024Energy & Technology Strategyhttps://www.dst.gov.za/hydrogen-society-roadmap
Special Economic Zones Programme Performance 2024Department of Trade, Industry and Competition2024Programme Performance Reporthttps://www.thedtic.gov.za/sez/
Invest South Africa One-Stop Shop Guide (2025)Department of Trade, Industry and Competition2025Investor Facilitation Handbookhttps://investsa.gov.za/one-stop-shop/
World Bank Country Overview (South Africa 2025)World Bank2025Country Profile / Economic Outlookhttps://www.worldbank.org/en/country/southafrica/overview
South African Reserve Bank Monetary Policy Review (Apr 2025)South African Reserve Bank2025Monetary Policy Reviewhttps://www.resbank.co.za/en/home/publications/publication-detail-pages/reviews/monetary-policy-review
Statistics South Africa Quarterly GDP Report (Q2 2025)Statistics South Africa2025Economic Performance Reporthttps://www.statssa.gov.za/publications/P0441
National Development Plan 2030 – Ten-Year ReviewNational Planning Commission2023Strategic Vision & Reviewhttps://www.nationalplanningcommission.org.za/ten-year-review
Green Hydrogen Commercialisation StrategyDTIC & Industrial Development Corporation2024Sector Development Strategyhttps://www.idc.co.za/green-hydrogen
World Bank Energy Investment Report – South Africa 2025World Bank Energy Practice2025Investment Outlook Reporthttps://www.worldbank.org/en/topic/energy/publication/south-africa-energy-investment-2025
Industrial Development Corporation Sector Trends & Outlook 2025Industrial Development Corporation2025Industrial Analysishttps://www.idc.co.za/research/
African Continental Free Trade Area (AfCFTA) Trade Statistics 2025South African Revenue Service & DTIC2025Trade Analysis / Market Datahttps://www.sars.gov.za/trade-statistics/
Presidential Climate Commission Annual Report 2025Presidential Climate Commission2025Governance & Climate Accountabilityhttps://www.climatecommission.org.za/reports
Labour Market Dynamics in South Africa (2024)Statistics South Africa2024Socio-Economic Surveyhttps://www.statssa.gov.za/publications/Report-02-11-02/
Moody’s South Africa Credit Outlook 2025Moody’s Investors Service2025Credit Assessmenthttps://www.moodys.com/credit-ratings/south-africa-government-of-credit-rating-600018536
African Development Bank (AfDB) African Economic Outlook 2025 – South Africa ChapterAfrican Development Bank2025Regional Economic Analysishttps://www.afdb.org/en/documents/african-economic-outlook-2025
Deloitte Africa Investment Report 2025Deloitte Africa2025Private-Sector Investment Analysishttps://www2.deloitte.com/za/en/pages/finance/articles/africa-investment-report.html

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